COVID information
We take hygiene very seriously and all equipment is sterilized between use and all bedding is thoroughly washed and dried. 
We ask that all hosts ensure that guests that attend are fever free and have not travelled outside of Hong Kong in the previous 14 days. It is a good idea to keep parties smaller in size and to people within your circle of trust. 

​What ages of children do you cater for?

Our tepees are suitable for parties, playdates, get togethers, or if you need to make space for visiting guests- for children aged @ 7 to 13 years.
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How many children should I invite?
When you are thinking about inviting party guests our advice is less is sometimes more. Think carefully about what you are trying to achieve. It is tempting to invite the entire class! but firstly- do you have the space and secondly will the dynamics of the party work in the way you want it to? 15 children on a sleepover can be a lot and that is a lot of different personalities to accomodate! Be aware that not all children have spent time doing sleepovers and sometimes it can be quite a daunting experience for them if there are huge numbers. We suggest inviting children that you have met and know and that you have also met their parents.
You of course know your child and their friends the best and will know what will work best for you. Parties can be hard work for parents and we aim to take as much of the stress out of planning your child's party as possible. A Tepee Tribe party is a truly memorable experience and should be very special for all the children involved.

Package inclusions
What is included when I hire The Tepee Tribe?
Each tepee comes with a foam mattress,, a stylish mini quilt, lantern, battery operated twinkle lights, a fitted sheet, scatter cushions. Some themes also have a super fluffy blanket. and some have a breakfast table. Your guests will need to bring their own pillow we don't provide them. You can opt for 'solo style' with one bedding set per tepee- good if you have the space or 'bestie style' with two sleeping sets per tepee- good if you have less space.

​Logistics
Do you offer delivery and setup for the sleepover parties?
Yes we do. Delivery, setup and pickup is part of the service. We operate all over Hong Kong (except DB, Ma Wan, Lamma, Cheung Chau) we would LOVE to be able to serve you- unfortunately we just cannot reach you with our vehicle!) We drop off and set up on the day of the party and come and collect things at an arranged time and day after the party (We collect on Mondays for Saturday night sleepovers). 
An extra delivery surcharge of $500 applies for all locations in The New Territories to cover petrol, tolls and time. 

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How long is the hire period of the teepee package?
Our set up is Monday- Friday (business hours) and we pack up and collect the next day. Saturday night hire and we collect on a Monday (business hours) - That way your little ones can enjoy the teepees a little longer! Times to be arranged directly with each customer. 
If you require different set up or delivery times, please contact us.

Do the children have to bring their own pillow?
Either the child or the host can provide pillows for the sleepover as The Tepee Tribe will not supply pillows.

How clean is the equipment?
All bedding is laundered after each hire using sensitive washing liquid. Mattresses are all covered with mattress protectors that are laundered after each use, cushions and decorative items are always disinfected and also spot cleaned when necessary. 

Why must I be there when The Tepee Tribe setup?
We require the renter of The Tepee Tribe or a designated adult over the age of 18 MUST be there at the time of set up. You are required to inspect the The Tepee Tribe and other hired decor along with our staff before we leave the premises to ensure nothing is damaged. When we return the following day for take down, you or a designated adult must be there as we reinspect the Tiny Teepee and decor. If no damages are found, you will get your $1000 security deposit refunded. via Paypal. If damages are found, the security deposit will not be returned or will be pro-rated at our staff’s discretion. Damages to The Tepee Tribe and other decor include: • Has been moved outside where there is no verandah or fully-covered area • Has been torn/slashed/ripped • Has come into excessive contact with pets or has water marks • Additional mat removed from under mattresses and taken outdoors • Additional children used the mattresses/decor which caused subsequent damages • Broken/damaged trays, decor.

Setup
​​How much space do I need for The Tepee Tribe party?
Please check out our room layouts page for an idea about spacing
For single style you require for each tepee: Width 110cm x Length 200 cm
For bestie style you require for each tepee: Width 120cm x Length 200 cm
If your child is 9/10 years and below we can fit two bedding rolls sided by side.- we would not recommend bestie style for children older than 9/10 years. 

Can the Tepees go outside?
No, the parties are designed to be held indoors.

Are the teepees waterproof?
No they are not.

How should I prepare the area where I want the sleepover party?
Before our team can set up, we need the host of the party to have cleared a floor space which is clean, safe and tidy. The Tepee Tribe staff will not be able to help with moving furniture.

Can I fit more than one bedding roll inside a tepee?
Yes, two of the bedding rolls will fit side by side in our tepees but we recommend that for children aged 10 and above that only one bedding roll is placed inside a tepee.

Do you have a minimum number of teepees that can be hired?
It is way more cost effective to book one of our packages. 2 tepees is feasible but is less cost effective for you- but we realise that not everyone has loads of space. 
Additional teepees are $150 each. Additional bedding rolls are $150 each. If you need less teepees, please call us for pricing as it may depend on your location if we can help you.

How long does it take to setup The Tepee Tribe party?
It depends on how many guests and tepees are needed. To setup five tepees, beds and bedding, plus decorations you should allow for about an hour. 

Bookings, payments and cancellations
How do we book The Tepee Tribe? 
Please send us an online enquiry via our online booking form that way you can pick your chosen theme, number of tepees and preferred dates. We will get back to you asap- usually a phone call as we prefer to chat. Fridays and Saturdays are the most popular and book up in advance. If you have a specific date please make a reservation early. We also love to have a chat, so feel free to give us a call on 97544081 to discuss your requirements further and our date availability. Our email address is enquiries@thetepeetribe.com

How do I pay for the Tepee Tribe?
We initially ask for a returnable deposit/bond of $1000 this will hold your date and it goes in our diary. We do ask that you are prompt in paying this. We do get super busy at weekends and your deposit is confirmation of  your commitment. We do understand that numbers of children may go up and down and we are really flexible however due to the large numbers of bookings and enquiries we get, we really do need to firm things up asap as often we get several enquiries for the same date. All payments are through PAYPAL. On confirmation of your dates after chatting with you, we will send you a link to pay your deposit/bond. When your deposit/bond payment is received your booking is fully confirmed.

Two weeks before your event or, if your event is less than two weeks ahead, we ask for full payment via PAYPAL..
You will get a fully itemised invoice so you can see what you are paying for. We ask that upon receipt of the invoice it is fully settled asap. Please don't put us in the embarrassing situation of having to continually remind for payment right up to the party day. We will not set up a party if there is no payment in advance.

Adjusting the numbers of tepees needed
Sometimes you may end up with wanting more children to come to the party. Please do check with us that we have availability of more tepees and bedding sets as often every one of our tepees is spoken for in other parties.
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